Terms & Conditions

We want you to love your Plug & Mainland Block Party Merch. By purchasing from the Merch Store, you agree to the following terms:

1. Order Processing

• Orders are confirmed only after successful payment.
  
  
• Once confirmed, orders cannot be modified or cancelled.
  
  

2. Payments

• All payments are processed securely through our payment gateways (Paystack & Stripe).
  
  
• Cash on delivery is not accepted.
  
  

3. Shipping & Delivery

• Orders are fulfilled and delivered by trusted third-party logistics partners.
  
  
• Delivery costs and estimated timelines are displayed at checkout.
  
  
• Mainland Block Party is not responsible for delays caused by courier services, customs, or other external factors, but we will assist in tracking and resolving issues.
  
  

4. Returns & Refunds

• No exchanges or returns are allowed for reasons such as wrong size, color, or change of preference once an order is delivered. Please review your order carefully before checkout.
  
  
• Refunds are only applicable in the following cases:
  
  
  • Wrong item received (different from what was ordered).
    
    
  • Damaged or defective item upon delivery.
    
    
  • Order not fulfilled due to stock unavailability.
    
    
• To request a refund, contact us within 48 hours of delivery at support@mainlandblockparty.com, providing your order details and evidence (photo/video).
  
  
• Approved refunds will be processed to the original payment method within 7–14 working days.
  
  

5. Product Availability

• All products are subject to availability.
  
  
• If an item is unavailable after purchase, we will notify you and offer an alternative or a full refund.
  
  

6. Liability

• Mainland Block Party is not liable for losses, damages, or delays caused by courier services, incorrect shipping details provided by the customer, or circumstances beyond our control.
  
  

7. Governing Law

These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria.